FAQ

Returns and Exchanges

• Non-personalized items may be returned with 30 days of shipping for a refund or exchange.
• Subject to 20% restocking fee.
• Items must be in original condition.

Damaged Items:

• Contact us immediately if your item is received damaged. Keep all shipping and packaging materials for inspection by UPS. 
• Email us a photo of the damaged carton and purchase. 

Framing:

• All the artwork in the Print Collection comes in a custom metal frame.
• Ketubot are unframed. The metal ketubot are on a cardboard sheet and in a protective clear plastic sleeve.  They can easily be displayed at the wedding. 

Lead Time

Print Collection:
Framing typically takes 2–3 weeks. If your order is time-sensitive, please let us know — we will do our best to accommodate your timeline whenever possible.

Personalized Ketubot:
Please allow up to 4 weeks, plus shipping time, for personalization and preparation. If you need your ketubah sooner, contact us directly — we can often accommodate expedited requests.

Ketubah Personalization

If you would like our calligrapher to hand-inscribe your personal information on the ketubah — which we highly recommend — we will email you a Ketubah Personalization Form after your order is placed.

We are happy to guide you through completing the form and answering any questions you may have. We strongly encourage you to consult with your officiant to review and approve the final wording and personalization details to ensure everything is accurate and in accordance with your ceremony.

Each ketubah is beautifully filled in by hand, and the calligraphy is thoughtfully matched to the original text, preserving the artistic integrity and elegance of the piece.

To ensure a flawless result, it is essential that all information is submitted clearly, accurately, and with exact spelling. Please review your details carefully, as corrections after the ketubah has been written may result in additional charges.

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  Inventory

  Gad Almaliah passed away in 2007, and his artistic legacy lives on through the pieces he created. We are honored to share the remaining works from his collection.

  Each piece is available only in the quantities currently in stock. Once a work is sold, it will not be reproduced and will not be available again.